Managed hosting that keeps your platform reliable, secure, and always on
Let our team operate and monitor the Duora platform for you—so your teams can focus on insights, decisions, and outcomes instead of infrastructure and uptime.
Definition
What is managed hosting at Duora?
Managed hosting is a service where Duora operates, monitors, and maintains the platform infrastructure on your behalf. This includes availability monitoring, security updates, performance management, backups, and incident response—delivered according to agreed service levels—so the platform remains dependable without adding operational burden to your teams.
When infrastructure distracts from value
Many organizations can host platforms—but don't want to run them day to day.
Common challenges include:
- Limited internal capacity for 24/7 monitoring
- Competing priorities for IT and platform teams
- Delays in patching or upgrades due to risk concerns
- Security and compliance overhead
- Difficulty troubleshooting issues across complex environments
Managed hosting removes these distractions while preserving control and transparency.
Operational coverage, end to end
Platform availability & uptime
- Continuous health monitoring
- Proactive issue detection and resolution
Security & patch management
- Regular updates and vulnerability remediation
- Controlled change management
Backup & recovery
- Scheduled backups
- Tested recovery procedures
Performance monitoring
- Resource utilization and capacity oversight
- Early detection of degradation
Incident management
- Defined escalation paths
- Clear communication during incidents
Scope and service levels are defined clearly—no surprises.
Managed hosting that fits your deployment choice
Managed hosting is available for:
- Public cloud deployments
- Private cloud environments
- Hybrid architectures
Hosting aligns with your security, compliance, and data residency requirements.
Built for always-on environments
Our managed hosting model includes:
- 24/7 monitoring and alerting
- Defined SLAs and response targets
- Transparent incident communication
- Coordinated maintenance windows
- Clear handoff and escalation procedures
You always know the state of the platform—and who's responsible for what.
When the platform just works
Customers choose managed hosting to achieve:
- Higher platform reliability and availability
- Faster resolution of operational issues
- Reduced internal infrastructure workload
- Stronger security posture
- More time focused on analytics, simulation, and decisions
Managed hosting isn't about control—it's about confidence.
FAQ: Managed hosting
Let us run the platform—so you can run the business
Managed hosting gives you reliability without distraction.